Steel Line SD800 Garage Opener not Responding to Remote Control

Steel Line SD800 Garage Opener not Responding to Remote Control

You’re already running late for work when you rush out the door in the morning. With your mind preoccupied by the day’s tasks, you hop into your car, ready to head out.

But as you hit the button on your remote control to close the garage door behind you, there’s a sudden realisation – the Steel Line SD800 garage opener isn’t responding.

Amid your morning chaos, dealing with a malfunctioning garage door opener adds an unwelcome layer of stress.

In this garage door guide, we’ll tackle the scenario of hurried departures and how to troubleshoot the issue of a non-responsive garage door opener, explicitly focusing on the Steel Line SD800 model.

About Steel-Line SD800 Garage Opener

The Steel Line SD800 garage opener is a sturdy and dependable device designed for smooth and secure garage access.

It comprises motors, drive systems, and control panels to ensure precise door operation. It prioritises user safety and has features such as auto-reverse mechanisms and infrared sensors.

Steeline SD800 Garage Opener

One common reason the garage door opener does not respond to its remote is incorrectly set travel limits.

These limits dictate how far the door opens and closes and are essential for the proper functioning of the opener. If the travel limits are misaligned or improperly set, it can cause the door to stop responding to remote commands. Follow the below steps to fix the remote connection issue.

How to Fix the Steel-Line Garage Door Opener Remote Travel Limit Issue

Steel-line garage door openers sometimes have an issue with the remote travel limit. This prevents the door from opening or closing all the way. Following the steps below, you can fix the remote travel limit problem on Steel-Line garage SD800 door openers.

  1. Ensure power is on.
  2. Hold down the P button for six seconds to initiate programming.
  3. Use LED 2 flashing to guide setting the chain index correctly.
  4. Use the plus (+) and minus (-) buttons to move the chain index in the open or closed direction.
  5. Press and hold the plus (+) button to move the door to the desired open position.
  6. Make slight adjustments using the plus (+) and minus buttons until the door is at the desired position.
  7. Press the P button once to save the open position.
  8. LED 4 will flash, indicating the open position is now programmed.
  9. Press and hold the plus (+) and minus (-) to bring the door down to the desired closed position.
  10. Make slight adjustments until the door is in the desired closed position.
  11. Press the P button once to save the closed position.
  12. After pressing the P button, the door will travel up to the open position and back down to the closed position to set the operating force automatically.
  13. Once the door has closed for the final time, the limits are now programmed, and LED 3 will remain on, indicating that the opener is now in normal operating mode.


Troubleshooting issues with your Steel Line SD800 garage opener is crucial for maintaining smooth functionality and ensuring the security of your home. By following the steps outlined in this guide, you can effectively address common problems such as the remote travel limit issue.

With proper adjustments and programming, you can restore the functionality of your garage door opener and enjoy hassle-free operation once again.

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Pittwater Garage Doors
Suite 4128, B/834,
Pittwater Rd, Dee Why,
NSW 2099

(02) 9971 1111

Opening Hours:
9 AM - 5 PM (Mon-Fri)
9 AM - 2 PM (Sat)
Sunday Closed

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