Garage Door Cable Replacement

Does your garage door get stuck or make excessive noises while opening and closing? It may be due to broken or the wear and tear of garage door cables. Our office is in Pittwater, Dee Why and we service all areas of the Northern Shores.

Garage Door Cable Replacement

Signs of Malfunctioning Garage Door Cable

Here are some signs that may indicate a malfunctioning garage door cable:

  • Visible cable damage: Inspect the garage door cables visually. Look for signs of fraying, unraveling, or kinks in the cables. If you notice any visible damage, it’s likely that the cables are not functioning properly.
  • Uneven movement: When operating the garage door, observe if it moves smoothly and evenly. If you notice any jerking, shaking, or lopsided movement, it could be an indication of a problem with the cables.
  • Door imbalance: A malfunctioning cable can cause the garage door to become imbalanced. One side of the door may appear higher or lower than the other when in the closed position. This imbalance can prevent the door from opening or closing properly.
  • Excessive noise: If you hear loud, unusual noises when operating the garage door, it may be due to a faulty cable. The cable may be rubbing against other parts or getting caught, causing grinding, squeaking, or scraping sounds.
  • Door getting stuck: A malfunctioning cable can cause the garage door to get stuck in the middle of its operation. It may fail to open or close fully or become jammed partway through the process.
  • Sagging or loose cables: If you notice that the garage door cables appear loose, sagging, or hanging down more than usual, it could be a sign of a cable problem. The cables should be properly tensioned and aligned for smooth operation.
  • Cable off the drum or pulley: If you can visibly see that the cable has come off the drum or pulley, it is a clear sign of a malfunction. This can cause the door to stop working altogether or operate erratically.
garage door cable replacement northern beaches sydney
garage door cable replacement northern beaches sydney
garage door cable

Why Did My Garage Door Cable Snap / Break?

There could be several possible reasons for the issue. Here are some common causes and their potential impacts:

  • Cable wear and tear: The garage door cables can become worn or frayed over time due to repeated use. This can cause the cables to weaken and eventually break, leading to a malfunctioning garage door. The impact could be a door that doesn’t open or close properly or gets stuck in the middle of its operation.
  • Improper cable tension: Garage door cables must be properly tensioned to ensure smooth and balanced operation. If the cables are too loose or tight, it can stress the door and its components extra. This imbalance can make the door misaligned, crooked, or difficult to open and close smoothly.
  • Cable off the drum or pulley: The garage door cables are typically wound around drums or threaded through pulleys. If the cable becomes dislodged or comes off the drum or pulley, it can cause the door to malfunction. This could result in the door getting jammed, stuck, or malfunctioning.
  • Rust or corrosion: Exposure to moisture or environmental factors can cause the cables to rust or corrode over time. Rust weakens the structural integrity of the cables, making them more prone to breaking or snapping. When a cable breaks, the door may become unbalanced or completely non-functional.
  • Poor installation or maintenance: If the garage door cables are not installed properly or adequately maintained, it can contribute to various issues. Incorrect installation or lack of regular maintenance can lead to premature wear, tension problems, or other cable-related problems.

Risks Involved if Left Untreated

Malfunctioning or damaged garage door cables can pose several risks, including:

  • Sudden door failure: If a garage door cable breaks while the door is in operation, it can lead to a sudden and unexpected door failure. This can cause the door to come crashing down, potentially causing injury to anyone or anything in its path.
  • Personal injury: A malfunctioning cable can result in an imbalanced or misaligned garage door. This can make the door difficult to operate manually or increase the risk of it falling unexpectedly. If someone attempts to open, close, or manually adjust the door in such a situation, they could sustain injuries from the door’s weight and movement.
  • Property damage: A failing garage door cable can cause the door to operate unevenly or get stuck. In some cases, the door may close partially and leave a gap, allowing unauthorised access to your garage and potentially your home. Additionally, an unbalanced door can damage the tracks, springs, and other components, leading to costly repairs.
  • Inconvenience and disruption: When the garage door cables malfunction, it can prevent the door from opening or closing properly. This can be highly inconvenient, especially if you rely on your garage for parking, storage, or access to your home. It may require temporary alternative arrangements and disrupt your daily routine until the issue is resolved.
  • Additional component damage: A malfunctioning cable can put extra strain on other parts of the garage door system, such as springs, rollers, tracks, and the door opener. Over time, this added stress can lead to further damage or premature wear on these components, requiring more extensive repairs or replacements.

Avoid attempting DIY repairs on garage door cables, as they involve high tension and can be dangerous without the necessary expertise and equipment.

Our Step-by-Step Process of Fixing Garage Door Cable

We are experienced in handling malfunctioning garage door cables and follow a systematic process to address the issue. Here is a general outline of how we treat malfunctioning garage door cables:

  1. Initial inspection: We will start by inspecting the garage door system, including the cables, to identify the cause of the malfunction. Later we will visually examine the cables for any visible damage, such as fraying, kinks, or unraveling. There can be a need to check the cables’ tension and alignment.
  2. Assessment and diagnosis: Based on inspection, we will assess the severity of the cable issue and determine if the cables can be repaired or need to be replaced entirely. We will also evaluate if there are any additional underlying problems with other components that may have contributed to the cable malfunction.
  3. Recommendations and cost estimation: We will recommend the necessary repairs or replacements after assessing the situation. Our technician will explain the options available, including the type of cables that should be used and any other components that may need attention. He will also provide a cost estimate for the recommended work.
  4. Repair or replacement: Once you approve the recommended action, the technician will proceed with the repair or replacement process. If the cables can be repaired, we will carefully handle them, address any fraying or damage, and reattach them correctly. If the cables are beyond repair or deemed unsafe, we will remove the old cables and install new ones, ensuring they are properly tensioned and aligned.
  5. Testing and adjustments: After the repair or replacement, the technician will thoroughly test the garage door to ensure it is functioning correctly. He will check the door’s movement, balance, and alignment to ensure smooth operation. He will make the necessary tweaks to ensure optimal performance if any adjustments are needed.

To mitigate these risks, it’s crucial to address any issues with garage door cables promptly. Regular maintenance, inspection, and timely repairs by a qualified professional can help ensure your garage door system’s safe and proper functioning.

We offer maintenance to help prolong the lifespan of garage door cables. It is advised that regular lubrication, periodic inspections, and general care practices can keep the cables and the entire door system in good working condition.

You may call Pittwater Garage Doors at (02) 9971 1111 or contact us using the contact form.


Signs that your garage door cables may need replacement include visible damage such as fraying or unraveling, uneven door movement, a sagging or loose appearance, or if the cables have exceeded their recommended lifespan.

It is strongly recommended to hire a professional garage door repair provider to replace the cables. Garage door cables are under high tension and mishandling them can be dangerous. Professionals have the knowledge, skills, and specialised tools to safely perform the replacement.

The time required for cable replacement depends on factors such as the complexity of the job, the type of garage door, and any additional repairs needed. On average, a professional can typically complete the cable replacement within a couple of hours.

The type of cables needed for your garage door replacement depends on factors such as the weight and size of the door. Our technician will assess your specific requirements and recommend the appropriate cables for your door.

While replacing the cables can address cable-related problems, it may not resolve other underlying issues. Our technician will perform a thorough inspection to identify any additional problems with components such as springs, rollers, or tracks, and recommend necessary repairs or replacements.

The cost of garage door cable replacement can vary depending on factors such as the type and length of the cables, the complexity of the job, and any additional repairs needed. Our technician will assess the situation and provide you the free estimate for the job.

Yes, we offer warranties on our services, including cable replacement. The warranty duration and coverage may vary, so it’s recommended to inquire about warranty details with the technician.

The lifespan of garage door cables can vary depending on factors such as usage, maintenance, and environmental conditions. However, on average, garage door cables may need replacement every 5 to 7 years or as recommended by the manufacturer.

Our Testimonials

John Smith
John Smith
Bryan came out to fix our door which had failed during the warranty period. He installed a new motor and I was able to take the car out of the garage again. Even though it was a quick turnaround he didn’t charge. Would recommend to anyone
Beth Nyman
Beth Nyman
Thank you team for the over the phone support in securing the house over the weekend!! Beth at Curl Curl
Recommend Pittwater Garage Door Repairs above all others. They are responsive, knowledgable and willing to go the extra mile to get your repairs done quickly and effectively. I had an issue with my tilt door garage where the fob wasn't speaking to the motor. I also didn't have a key to the safety lock on the outside of the garage. There was no other way into the garage, and as you'd expect, my car is in the garage meaning getting to work became a real hassel. I had called around to several places before settling in with Pittwater Garage Door Repairs. I was promised a time for a local competitor to come around and fix it, and when they didn't show up, I called to book in with Pittwater Garage Door Repairs. The guys there got straight to me and fixed my door, got the motor going and all within the hour. To say I'm impressed with their service, is to say the least!
Carol Burgess
Carol Burgess
Prompt fantastic service highly recommend Carol MonaVale
Lee White
Lee White
Thank you to the amazing Brian. Fantastic service you can rely on. 100% recommend you use this fantastic company. Brian thank you! Five gold stars ⭐️⭐️⭐️⭐️⭐️
Garage door broke on the Saturday of a long weekend. Brian was here within an hour of us calling him and was friendly and knowledgeable. We’ll definitely be using him again.
Tim Reeves
Tim Reeves
Great service and value. Fixed my door that day!
Leigh Edwards
Leigh Edwards
Couldn't have been happier with the service from Pittwater Garage Doors!! Price was very reasonable and given up front, before I booked the job. They communicated with me well, arrived bang on time, had the door fixed and adjusted efficiently and were friendly as they did it. It was the first time I have used them, but will not be the last!

Authorised Distributor & Agent for


Pittwater Garage Doors
Suite 4128, B/834,
Pittwater Rd, Dee Why,
NSW 2099

(02) 9971 1111

Opening Hours:
9 AM - 5 PM (Mon-Fri)
9 AM - 2 PM (Sat)
Sunday Closed

Get in Touch